These Terms & Conditions govern your access to and use of our website and your interactions with Sterling Water Supply.
Sterling Water Supply is a water supply and related products business located in Sacramento, California.
Information provided through this website is intended to help customers learn about our business, products, pickup options, curbside service, contact information, and other available services.
Availability of products and services may change from time to time.
You agree to use this website only for lawful purposes. You may not:
We reserve the right to restrict or terminate website access where reasonably necessary to protect our business, customers, or systems.
We make reasonable efforts to ensure that information on our website is accurate and current. However:
Information displayed online does not guarantee availability at our physical location.
For important availability or product questions, customers are encouraged to contact us before visiting.
Sterling Water Supply may offer in-store pickup and curbside service for eligible purchases or customer needs.
Availability, timing, procedures, fees, and requirements may vary.
Customers are responsible for providing accurate contact and order information.
Curbside service may require customers to contact the store when they arrive.
We reserve the right to modify, suspend, or discontinue pickup or curbside options at any time.
Sterling Water Supply does not currently offer general customer delivery unless specifically communicated otherwise by the business.
Website visitors should not assume that delivery is available.
If a special transportation, commercial arrangement, or other service is offered in a specific situation, the applicable terms will be communicated separately.
Prices displayed on our website, if any, are shown in U.S. dollars unless otherwise stated.
Applicable sales taxes, deposits, fees, container charges, or other costs may be added where required.
We reserve the right to correct pricing errors.
If an incorrect price is displayed due to a technical or clerical error, we may cancel or decline the affected transaction where permitted by law.
Available payment methods may vary depending on whether a transaction occurs:
By submitting payment information, you represent that you are authorized to use the selected payment method.
Third-party payment services may have additional terms and privacy policies that apply to your transaction.
Refund, return, exchange, deposit, bottle, container, or refill policies may vary depending on the product purchased.
Any specific return or refund policy communicated at the time of purchase, displayed in store, printed on a receipt, or published elsewhere on our website may form part of these Terms & Conditions.
Nothing in these Terms is intended to eliminate any consumer rights that cannot legally be waived under California or federal law.
Customers are responsible for:
Customers should not use any product in a manner inconsistent with applicable instructions, labels, manufacturer guidance, or law.
We take reasonable care in providing information about our water-related products and services.
However, general information on our website should not be considered medical, health, engineering, plumbing, or professional advice.
Customers with medical conditions, special dietary requirements, treatment concerns, plumbing questions, or other specialized needs should consult an appropriate qualified professional.
Unless otherwise stated, the website and its original content, including:
are owned by Sterling Water Supply or used with permission and are protected by applicable intellectual property laws.
You may view the website for personal, non-commercial purposes.
You may not reproduce, modify, distribute, republish, sell, or commercially exploit website materials without prior written permission.
Our website may contain links, maps, embedded services, payment tools, social media links, or integrations provided by third parties.
We do not control those services and are not responsible for their:
Your use of third-party services is subject to the terms established by those providers.
We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted access. The website may occasionally be unavailable due to:
We may modify or discontinue any portion of the website without prior notice.
To the extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis. We do not guarantee that:
Nothing in this section excludes warranties or protections that cannot legally be excluded under applicable law.
To the fullest extent permitted by applicable law, Sterling Water Supply will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from your use of or inability to use the website.
This limitation does not apply where liability cannot legally be excluded or limited.
Nothing in these Terms is intended to waive rights provided to consumers under applicable California or federal law.
To the extent permitted by law, you agree to indemnify and hold harmless Sterling Water Supply from claims, losses, liabilities, or expenses arising from your unlawful misuse of the website or violation of these Terms.
This provision does not apply to the extent prohibited by applicable law.
Your use of the website is also subject to our Privacy Policy, which explains how we collect and use personal information.
These Terms & Conditions are governed by the laws of the State of California, without regard to conflict-of-law principles.
To the extent legally permitted, disputes relating to these Terms or the website will be handled by courts with appropriate jurisdiction in California.
Nothing in this provision prevents a consumer from exercising rights available under applicable consumer-protection law.
We may update these Terms & Conditions periodically.
Changes will become effective when the revised Terms are published on our website unless otherwise stated.
The Last Updated date will indicate the most recent revision.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
These Terms & Conditions, together with our Privacy Policy and any additional policies expressly applicable to a transaction or service, constitute the agreement governing use of our website.
For questions about these Terms & Conditions, please contact us using the details below.
Sterling Water Supply
440 Elkhorn Blvd., Suite 4
Rio Linda, CA 95673
By using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.
